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Duke Energy asking customers to reduce usage

Duke Energy is asking customers to reduce electricity use during the cold snap.

“Right now, demand on the electrical grid is unusually high due to lingering frigid temperatures,” according to a press release. “While we’re doing all that we can to generate and deliver electricity, we need your help to lessen overall energy demand and reduce the potential for isolated power outages.”

Duke Energy offered tips to reduce electricity use through 10 a.m. Monday. Here’s how you can help:

Turn off unnecessary lighting

Reduce your thermostat to the lowest comfortable setting

Postpone activities that require electricity

Unplug unused cellphone/tablet chargers

Operate ceiling fans in a clockwise direction, pushing warm air into the room

Leave drapes or blinds open and allow sunlight in during the day, and close them after dark to insulate

Customers who experience power outages should call Duke Energy Progress’ automated outage-reporting system at 1-800-419-6356.

Customers may also report an outage or view current outages online at duke-energy.com/outages or text OUT to 57801.


Manage winter heating bills and receive high bill alerts.

Ways to lower your winter heating bill.

The MItchell News

Mailing Address: PO Box 339 
Spruce Pine, NC 28777 
Phone: 828-765-7169
Fax: 828-765-1616